Frequently asked questions

Most orders are dispatched within 24 hours (Mon-Fri). Delivery time within the UK depends on the delivery option you choose and your location.

We accept major debit and credit cards, along with other secure payment options shown at checkout.

Yes, tracking is available for Express delivery and you will receive a tracking link by email once your order has been dispatched. Standard delivery does not include tracking updates.

You can request a cancellation or change before your order is dispatched. Once it has been sent, your order can no longer be modified.

Yes. All our medicines come from verified GMP-certified manufacturers and trusted supply channels.